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Expert Answers about RV and Camper Steps


  • Can I Just Use 1 Latch to Secure MORryde StepAbove RV Steps Inside Camper
  • The MORryde StepAbove RV Steps, like part # MR58RR, actually have an adjustment you can make on the latch that I recommend looking at before you start cutting into anything (see attached). If you aren't able to adjust the latch so that you can properly close your screen door I recommend modifying the door as opposed to removing the latch as the steps are designed to use both right and left latches to secure the stairs during travel.
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  • Troubleshooting a Furrion Fireplace Not Showing Any Signs of Power
  • There could be 1 of 2 things going on here with your Furrion 30" Electric Fireplace # FF30SC15ABL : either the outlet is not functioning, or there is a problem with the fireplace. To figure out the source of the issue, you'll want to test the unit in a different outlet and the outlet with a different appliance. You'll want to do the following: 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is...
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  • Troubleshoot Furrion Transfer Switch 50 Amp # F50ATS
  • If I understand your statement correctly, you have the Furrion Automatic Transfer Switch, # F50ATS installed but are not getting power to the RV. If you have not yet attempted to isolate/by pass the transfer switch to ensure the issue is within the unit itself I suggest this be your next step. Please review the attached wiring diagram and image to ensure your transfer switch is installed accordingly.
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  • Truck-Bed Camper Troubleshooting For Tie-Down / Step Space Issue
  • The TorkLift Custom Frame-Mounted Camper Tie-Downs - Rear Item # TLR3510 is competing for the same space as the step so unfortunately there isn't a work around for this tie down. Instead you could replace the steps that bolt onto the wall of the camper like the TorkLift GlowStep Stow N' Go Scissor Steps w/ Landing Gear - 3 Steps - 375lbs - Black Bracket Item # TLA7833. There are a few different options depending on the entry height of your camper which you can see in the chart I've attached....
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  • Troubleshooting A Greystone RV Griddle Ignitor That Won't Light The Burner
  • Since the Greystone Outdoor RV Griddle and Grill # WAY34FR is lighting with a lighter but not by the ignitor you most likely either have a faulty electrode or there is build up on the burner blocking the ignitor from lighting the burner. I recommend first cleaning the burner by following the steps listed below: 1. Shut the gas down at control knob. 2. All components must be cooled down. 3. Get griddle plate off from assembly. 4. Use wire to brush the entire outer surface of the burner...
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  • Troubleshooting The Running Lights On My Camper That Are Not Working
  • I can help you troubleshoot this issue. You will need a circuit tester, part # PTW2993. You will need to determine where this problem originates. Is it on the vehicle side or the camper side? I would start by testing your 7-way connector for power. You will need a second person inside your 2010 Ford F-150 and the two of you will go through the functions of your 7-way connector step by step, checking for power. If you do not get power at one of the pins of this connector, the problem is...
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  • Troubleshooting Auto-Level Failure With A Lippert Ground Control 3.0 Leveling System
  • It sounds to me like you need to reset your Zero Point Calibration of your Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System # LC358590. This is a common issue and Lippert recommends raising the front of the trailer just a bit above level when rolling through the manual leveling steps in the Zero Point Calibration routine. I've attached the steps below for you: 1. In manual mode, run the jacks to level the trailer. This is best achieved by placing a level in the center of...
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  • Troubleshooting 5th Wheel Slide Out That Extends But Doesn't Retract
  • You could be experiencing some sort of hydraulic issue, so I would check the hydraulic lines for any signs of leakage and make sure that the reservoir is not low. I would also recommend that you're getting the full 12v of power onto the solenoid on the Hydraulic Power Unit. If you can verify that there are no leaks present and your reservoir is full, let me know and I can give you a couple of other troubleshooting steps. At the end of the day, you may need to replace the hydraulic pump...
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  • Solution for RV with Kwikee Steps that Are Opening When Ignition is Turned On
  • Most powered RV steps are wired up so that if you turn on the RV the steps will automatically retract. If yours is extending instead that would indicate that this circuit is wired backwards. Do you know what steps you have?
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  • Lippert Powered Leveling System Panel Not Turning On Or Off Correctly On My 2014 Crusader 315RST
  • The Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System w Touchpad and Remote - 4-Point Set Item # LC358590 on your 2014 Crusader 315RST you might have an issue with the panel. Here are few things to try to narrow it down. 1 - Disconnect the shore power going into the camper 2 - Make sure the tow vehicle power is not connected to the camper 3 - Disconnect everything but the power from jacks to the battery to include: battery chargers, solar panels, etc 4 - Run your awning...
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  • Kwikee Electric RV Steps Won't Stay Extended with Switch Off
  • It sounds like the control module has gone bad on your Kwikee Electric RV Steps as it is not sending the correct signal to the motor to keep the steps open with the switch off. Therefore, you will need to replace this and for that we have the Replacement Control Unit for Kwikee Electric RV Steps part # LC379146 which is a direct replacement.
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  • Troubleshooting the Kwikee Revolution Series RV steps on a 2014 Itasca
  • From what you describe I suggest you examine the motor and gears as it appears they are worn. The Replacement Motor for Kwikee Revolution Series Electric RV Steps, # LC380073 is the correct part number. Or, for a complete replacement of Kwikee Revolution Series RV steps, I recommend the Kwikee RV Electric Steps - Revolution Series, # LC3725791.
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  • How To Activate Furrion Vision S Side Camera Views With The Turn Signal
  • Since you're powering the Furrion Vision S RV Camera System # FCE48TASL-05 off of the trailer battery instead of the tow vehicle it wouldn't be a PWM wiring issue like you're suspecting. Where exactly do you have the trigger wire ran to? If it's not running to the junction box on your trailer and tying into the turn signal circuit then you're just getting the running light circuit power and not getting anything for the cameras to trigger on. If that's all good then the next step is to...
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  • Lippert Kwikee RV Steps Will Not Stay Extended
  • The issue with your RV's electric steps not staying fully retracted is most likely due to the control module malfunctioning and needing to be replaced. This is what is wired to the steps to activate their functions, so if the the steps aren't staying retracted, I recommend replacing the module. The correct one is going to depend on what steps you have. For example, if you have Lippert Coach Steps you will need the Replacement Control Module for Lippert Electric Coach Step # LC301702; or...
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  • Troubleshooting Kwikee Electric RV Steps
  • I recommend using the 4-Way Tester Plug for Kwikee Electric RV Steps - Packard Connector # LC379416. This 4-way tester plugs into the linkage assembly of your Kwikee Electric RV Step Complete Assembly - Double - 32 Series - 24" Wide # LC372261 so you can test all of the step components to make sure they're connected correctly. If there is not an issue with a bad connection you will probably need a Replacement Control Unit for Kwikee Electric RV Steps # LC379146. The motor may run or...
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  • Kwikee Steps On Itasca Navion IQ Will Not Stop Once Retracted
  • The issue with the Kwikee Steps on your Itasca Navion IQ is actually the motor, not the controller. The problem with the motor is that it is not arching out which is then what sends the signal for the steps to shut off. Therefore, the Replacement Motor for Kwikee Electric RV Steps part # LC379147 is what you need to fix your steps based on those symptoms. However, if something goes wrong down the line we have the controller as well with the Replacement Control Unit for Kwikee Electric RV...
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  • Troubleshooting RV Kwikee Steps that Stopped Working with Ignition Switch
  • Since your Kwikee RV Step isn't working with the ignition switch anymore I'd recommend checking the wiring of the switch and step as there's most likely an issue there. I attached a wiring diagram I took from the install instructions for you to compare to your RV.
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  • Troubleshooting Kwikee Electric RV Steps That Only Retract 3/4 Of The Way
  • It sounds like something might be bent or damaged either on the steps, gearbox, or motor of your Kwikee Electric RV Step Complete Assembly 32 Series # LC372261. First remove the gearbox and motor and manually move the steps to see if they are the cause. If not then check the gear on the outside of the motor housing for any teeth that are damaged. If there is no damage then the culprit is most likely the internal gears in the gearbox. you can replace the gearbox with the Replacement Gear...
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  • Kwikee RV Steps Are Operating In Reverse When The Step Switch Is On
  • It sounds like you have some wires flipped on Kwikee RV steps. I have attached an image I recommend you double check to ensure that your wiring is correct, as that may be the issue. Additionally, it has been reported that the motor orientation could also be causing the opposite affect you're experiencing. What you'll want to do is ensure that the armature on the motor goes through a brush assembly, into the motor case which contains two permanent magnets. If this is turned 180°, this...
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  • RV Steps Move Slowly After Installing Replacement Motor LC301695
  • If your RV steps extend more slowly with new motor # LC301695 than they used to with their original motor in place then the issue is likely to be either a weak electrical/ground connection to the motor, a mechanical problem with the step hinge mechanism or that the motor is not geared the same way as the original. I would start off checking the ground since this is the easiest thing to fix. If you can hear the motor operate and see the steps move as soon as you hit the extend switch then...
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